Event recordings

Our company gives a guarantee of a refund for the purchased service - in case of warning about the intention to return the funds at least 2 days before the start of the course, master class, training.

In case of failure to appear at the event without warning, the amount of payment will not be refunded.

The warranty period is determined for each product / program individually. You can check them with the manager when making a purchase. Please note that some programs include a non-refundable organization fee.

To make a request for a refund, you must submit an application to the technical support mail zyq108online@gmail.com. The term for consideration of applications is 7 working days.

All refunds are made by transferring the amount of money to the VISA / MASTERCARD specified by the client or in cash at the office within 2 weeks after the request is considered.

If it is impossible to fulfill our obligations to the student, the student's payment is returned in full minus the commissions of banks and payment services.

If you mistakenly / re-paid for our services or paid for them in a larger amount than required, the money will be returned in the order and terms indicated above.

The security of making a payment is ensured by modern methods of verification, encryption and data transmission over closed communication channels.

The card data is entered on the secure authorization page of the bank. For payment, you must enter the card details: number, name of the holder, expiration date and three-digit security code. The three-digit security code (CVV2 for VISA, CVC2 for MasterCard) is the three digits on the back of the card. If the card supports 3DSecure technology, you will be redirected to the page of the bank that issued the card to enter the security code.

The personal information you provide (for example: name, address, phone number, e-mail, bank card number, etc.) is confidential and not subject to disclosure. Card data is transmitted only in encrypted form and is not stored on this Internet resource.